About Ambit

We are on a mission to empower every business
to have customer conversations that matter.

Our Story

In 2016, three entrepreneurs Josh Comrie, Tim Warren, and Gareth Cronin had a vision. To build a conversation platform that makes every conversation with a customer, partner or staff member matter.

The trio spent six months looking at a variety of solutions to the duality of customer friction and business cost. With research turning up no viable platforms which took a rapid build and deployment approach, they set about developing the Ambit platform.

The problem? A seemingly unrealistic expectation that companies be responsive to their customers 24/7 - on any channel.

Traditional methods were broken. Live chat was only available when a person was at the other end of the dialogue. Call centres were being inundated with basic enquiries resulting in long wait and resolution times. Websites were hard to navigate, and email volumes were exploding.

To add to this, companies were introducing all of these contact methods, with no integration of the data they were collecting. Compounding into the need for a better customer experience.

Enter Ambit. A conversation platform, offered as a service, to provide a realistic and automated chat experience - on any channel. Ambit has developed a platform that is used by some of New Zealand’s largest organisations across a range of applications.

Our Leaders

Our leadership team, board and advisory group is made up of successful entrepreneurs and industry experts. They bring years of experience to a young company, championing our values and working tirelessly to help Ambit grow and succeed.

1

Tim Warren

Chief Executive Officer

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Pete Weaver

Pete Weaver

Chief Operating Officer

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Nico S

Nicolás Santini

Head of Technology

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Paul Norrie

Paul Norrie

Head of Product

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Robert Young

Robert Young

Head of Customer

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Mel Shore

Melisa Shore

NZ Sales Lead

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Lauren Yeoman

Lauren Yeoman

Product Marketing Manager

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Our Board

1

Tim Warren

Chief Executive Officer

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4-1

Nick Houldsworth

Chairman

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2

Josh Comrie

Non-Executive Director

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7

James Hoseason

Non-Executive Director

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3-1

Ngaio Merrick

Board Member

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Our Advisors

6

Gareth Cronin

Advisor

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Atin Batra

Atin Batra

Advisor

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What we believe in

We’re a team of passionate people that are driven by our values.

We live them, celebrate them, and reward each other for exemplifying them. 

Be real, be kind
We communicate openly with respect, we grow together and we do the right thing, even when no one is watching.
Make it happen
We use our initiative, take ownership of our actions and value constant progress over perfection.
Next level
We do the work we want to be remembered by and constantly aim to make things better.

Learn more about us

Careers at Ambit

Join a company at the top
of it's game.

Our Partners

Learn more about the partners
we work with.

Our Customers

Trusted by leading
brands.

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