Rapidly automate your
customer service and
support with Ambit Edge

Deliver automated chat your customers will love
on every step of their journey.

 

Our customers typically experience

3x

Return on investment

47c

Cost to serve

40%

After hours conversions

What is Ambit Edge?

Edge is an AI enterprise-grade digital employee that provides 24/7 customer support for companies dealing with high volumes of enquiries.

Reduce email and call volumes, and take web and mobile chat to the next level with self-service Conversational AI. Seamlessly hand off customers to your care and sales team using live chat when it makes sense for those high value interactions.

Control cost to serve with customer self-service options.

Generate revenue, and satisfy your customers with 24/7 availability, accurate information and quick resolutions.

As an enterprise-grade software solution, Ambit technology integrates easily with your business technology stack and serves as a long term solution. Ask our Sales team for more info around additional feature options.

 

 

Fast time-to-value
Submit your top x10 queries to our team (and get x10 industry standard intents/topic purposes pre-configured) and deploy your enterprise grade digital employee in as little as 10 days.

 

Understand your customer
Use the analytics panel to gain real time
customer insights. Know what customers
talk about, from 'how they feel' to
'when they buy,' and make actionable,
data driven decisions.

Get started with Edge in 3 easy steps

1
Subscribe

Sign up for an Edge subscription,
$1,390 NZD invoiced monthly
Fees are exclusive of any applicable sales taxes.

2
Build

Submit your intents to our Conversation Designers

3
Deploy

Add your digital employee to your website with one line of code

Essential Edge Features

Essential Edge Features

Essential Edge Features

Ambit Edge

Ambit Edge

$1,390 /mo

/yr

AI-powered chatbot
for simple FAQs.
General
Conversations Per Month
50,000
Avatar and Colours
'Powered by Ambit' Logo
Conversations
Content View
Make changes to text within the conversation.
Number of Intents
A chatters motive, or topic/purpose of conversation.
x10 custom intents
x10 industry standard intents
Emojis, Images, Videos & GIFs
Environments
Develop the conversation drafts, then publish live.
Development, Production
Arrange Callbacks to Customers
via Email
Ambit Navigate Feature
Navigates to a webpage and displays it alongside the chat window.
Collect Customer Contact Details
Collect and manage customer information with privacy control.
Insights & Reporting
Chat Usage
Trending Topics
Track Customer Satisfaction
Conversation Channels
Web Chat
Facebook Messenger
Additional feature request
Live Chat
Integration
Channel integrations
Additional channels like Facebook, Whatsapp, Twitter, Voice, Avatar etc
Additional feature request
Platform Integrations
Platforms like Salesforce, Zendesk etc.
Additional feature request
Support
Onboarding
via Email and x1 live training session
On-call Support
via Email
Features
Customise and align the customer experience with your brand and business objectives
Empower your business to deliver the best customer experience on any conversational channel
Midway-hero-image-Ambit-Edge

More details on the sign up process

Product Features

The Ambit platform allows companies to customise and align the customer experience with their brand and business objectives, empowering them to deliver the best customer experience on any conversational channel.


Ambit Out-of-the-box conversation ebooks

 

Step One
Sign up for an Edge subscription at $1,390 p/m (Fees are exclusive of any applicable sales taxes). You'll be taken through a step by step process.
Step Two
Check your email, download the instructional eBook on how to submit your intents to Ambit's conversation designers. The faster you complete this step, the sooner your digital employee can be deployed onto your website.
Step Three
Once you've seen your intents through, our team will build them, set up the Ambit environment for you, and take you through a personal, live training session. At the end of the session, you'll have your employee on your website, and understand how to manage it in the Ambit platform going forward. This process usually takes from 10 days - dependent on how quickly you engage with our team, and have your intents ready.
Step Four
Chat with our Sales consultants if you'd like to add any more features or capabilities to the digital employee that aren't standard to the Ambit Edge plan.

Sign up for Ambit Edge

Click the button to complete the form to sign up for Ambit Edge.
Check your email address for the first invoice which will kick off the monthly subscription.