Have the right conversation at the right time
to improve customer and agent experiences,
reduce costs and increase revenue.
Up-sells
Cost to serve
After hours conversations
Satisfied customers want 24/7 availability, accurate information and quick resolutions. Ambit Pro delivers this in a natural conversational manner, personalised 1:1 fashion and at scale.
Built for enterprise and businesses who need customised service options to handle those next level enquiries, an Ambit digital employee added to your team combines automated and human engagement to achieve the best business outcomes:
As an enterprise-grade software solution, Ambit's flexible technology integrates easily with your business technology stack, scales as your business grows and serves as a long term solution.
Generate ROI, increase CSAT & average basket size with Ambit Retail
Replicate the in-store consultative experience with your ecommerce store.
Deliver compliant, automated customer service for Financial Services with Ambit FinServ
Delight customers with auditable, seamless experiences, transparency and flexibility.
Build good customer rapport with Ambit Utilities
Retain customers and automatically handle seasonal call surges beautifully.
Streamline call centre support with Ambit
Improve First Call Resolution. Deal with peak demand effectively.
Have the right conversation at the right time every step of the customer journey.
We specialise in natural conversation, from our own NLP to conversation designers to the way Ambit is built. Proven to help brands increase the quality and value of customer experiences.
Our technology is architected to scale. Conversations remain intelligent and manageable as they rapidly increase in size, topics and count, ensuring a solution your business won't outgrow.
Our flexible deployment and partnering approach gives you total control over your conversational AI experience. You can use Ambit to build it yourself, tap into our expertise when you need it, or rely on us from end-to-end.
We chose Ambit because they were clearly ahead of the curve. Tried, tested, they understood our challenge and we saw return on investment. With Ambit, we know we’ve got the right partner.