Customer Experience

Deliver next level customer experiences

Smart companies take their CX to the next level by using Conversational AI to serve and effectively engage with their customers. Learn More

Personalise your engagement

Go beyond simple FAQs; delight customers with intelligent, conversational experiences that help chatters achieve their goals, fast.

Access personal account information to resolve service or support queries.
Up-sell, cross-sell, and promote according to individual requirements.

Make the experience feel effortless

Automate the customer journey based on an individual’s personal requirements.

Integrate the Ambit platform with your company systems (ERP, CRM, Knowledgebase etc.).
Seamlessly transfer to a live chat agent for escalated enquiries.

Product features

The Ambit platform allows companies to customise and align the customer experience with their brand and business objectives, enpowering them to deliver the best customer experience on any conversational channel.

Build interactive virtual agents and chatbots for web, mobile, and social channels.
Design sophisticated , scalable conversations using the low-code, no-code Ambit platform.
Manage and deliver personalised content to customers.
Get insights into customer behavior not available with traditional analytics.
Answer client customers’ questions 24/7, and improve overall satisfaction.

Don't just take our word for it

66% of customers will change brands to be treated like a name, not a number.

86% of buyers will pay more for great customer experience.

By 2020 customer experience will overtake price and product as the key differentiator.

Start automating customer service today

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Deliver next level customer experiences

Personalise your engagement

Make the experience feel effortless

Product features

Don't just take our word for it

Start automating customer service today

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