Ultrafast Fibre's digital employee
supports RSP's & customers

Self service support through automated conversations enables businesses
and customers to get fibre installed, day or night

Introducing Giggsy

Giggy is Ultrafast Fibre's around the clock support team. Equipped to handle simple jobs like finding out whether a street has fibre, to account based registration and login services, Giggy is able to assist RSP's to get their work done – even if it's after hours.

He's equipped with a vast amount of IP on topics right across Ultrafast Fibres services, including business and residential to builders & developers.

In his concierge and support role, he shows customers around the website, or walks them through the fibre installation process and requirements. 

As an employee that never sleeps, and will never leave he's a real asset to the company.


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