Build good customer rapport with Ambit Energy & Utilities

Minimise costs and automatically handle seasonal call surges beautifully with an intelligent Digital Employee chatbot

automate customer enquiries
0 %
instantly respond around the clock
8 /7
reduction in customer service costs
0 %

Keep customers engaged and advocating for your brand at each step of their journey

Ambit Energy & Utilities handles 70 of the top utilities-related customer queries out of the box.

Plans & Switching

- Plan enquiries
- Change suppliers
- Up & cross-sell add-ons

Quick to deploy

- Account balance enquiries
- Bill payment assistance
- Billing FAQs

Outages

- Outage support enquiries
- Troubleshooting
- Address lookup

Moving House

- Account relocation
- Troubleshoot installments
- Escalate to a live agent

Make your customer service an awesome experience

They’re already your customer, yet competition is high. It’s easier than ever to switch suppliers.

AI-powered chatbots build customer loyalty through instant, positive and frictionless service and support experiences. Escalate high-value requests to agents through live chats to continue the focused support.

Start automating customer service today

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Start automating customer service today

Tell us about yourself and we’ll get back to you shortly.

Please enable JavaScript in your browser to complete this form.