Discover how Ambit’s AI-powered chatbots deliver insights that improve business processes.
Ambit allows you to capture all of the genuine and honest interactions customers are having with your brand, in real-time, giving you an accurate picture of what’s most important to them and the challenges they’re facing.
Sentiment analysis provides visibility into which parts of a conversation flow trigger negative experiences so you can resolve them quickly. Identify areas that lead to success and replicate them in conversations that need improvement.
Identify trending topics and act fast to serve new responses that provide immediate assistance.
Automate customer service at scale with a chatbot that evolves as your business grows.
Gain visibility into the topics and conversations. Quickly identify areas for development and broaden the scope of your chatbot, improving its capability on the fly.
Track the completion rate of conversations and see where customers are abandoning them and improve the design of specific conversations, leading to a richer, more engaging experience.
Ambit allows you to capture all of the genuine and honest interactions customers are having with your brand, in real-time, giving you an accurate picture of what’s most important to them and the challenges they’re facing.
Sentiment analysis provides visibility into which parts of a conversation flow trigger negative experiences so you can resolve them quickly. Identify areas that lead to success and replicate them in conversations that need improvement.
Identify trending topics and act fast to serve new responses that provide immediate assistance.
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