Tech Secrets of Best-in-Class NZ’s Customer Experience Leaders
Bright and early on May 17, we decked the halls of the Grid Auckland in orange and had our first in-person event of 2022 as part of Techweek NZ: a panel discussion with customer experience leaders Sarah Gunn from TheMarket, Mandy Tomlinson (formerly of Laybuy,) and Richard Fuli from GoSee, facilitated by Ambit’s CEO, Tim […]
Consumer Behaviour Post-COVID: Has Buying Behaviour Changed for Good?
With the complete absence of face-to-face customer interaction that has occurred as a result of COVID-19, many companies have been forced to rethink their strategy and many are making a complete shift to servicing customers digitally. In the last three months, online activity has surged dramatically, and we’ve seen online shopping and deliveries spike. NZ […]
