Ambit introduces digital employee Koa to NZ Post
NZ Post has deployed its first digital employee, a smart chatbot named Koa, using Ambit’s conversational AI platform. The chatbot allows small or home-based business customers in the My NZ Post Business portal to receive an immediate response, at any time of day, to commonly asked questions, freeing up the Customer Care team to solve more complex […]
Ambit Congratulates Finalists in NZ Compare’s Best Customer Support – Power
Tonight, at the NZ Compare Awards, New Zealand’s best products and services in power, broadband and mobile will be recognised. These Awards, now in their sixth year, are judged by industry professionals and consumers. They recognise both the individual performance of retailers but also the growing sophistication of customer service among essential services providers. Demonstrating […]
Ambit harnesses GPT to revolutionise the customer experience
Recent publicity around GPT highlights the potential of the technology to help businesses revolutionise their customer experience according to Ambit. Ambit trains a variety of GPT models to enhance its conversational AI platform. Known for natural, human-like experience, Ambit’s AI chatbots support organisations with high volumes of customer service calls, in retail, utilities and financial […]
Ambit harnesses GPT to revolutionise the customer experience
Recent publicity around GPT highlights the potential of the technology to help businesses revolutionise their customer experience according to Ambit. Ambit trains a variety of GPT models to enhance its conversational AI platform. Known for natural, human-like experience, Ambit’s AI chatbots support organisations with high volumes of customer service calls, in retail, utilities and financial […]
Ambit Joins AWS ‘Accelerate’ Programme For ISVs
Auckland, 13th April 2022 – Ambit, the conversational AI platform, has joined the Amazon Web Services independent software vendor (ISV) Accelerate Program, a move designed to further boost international sales. Launched in late 2020, Accelerate is a co-sell programme to drive new business for partners who provide software that runs on or works with AWS. Through […]
