Ambit Blog » Conversation-design
By Ambit
on July 22, 2019

A chatbot’s personality forms the basis for the “human” user experience. From start to finish, the way a bot says hello and the way it responds to our frustrations can be phrased in many different ways. 

By Ambit
on July 22, 2019

Conversational user experiences (UX) take a lot of work. There’s a reason many state “I’m like a child and just learning”, whilst endeavouring to deliver adult grade conversation within months or even weeks of birth. 

By Ambit
on July 22, 2019

Chatbots provide a new kind of user interface to computer software. Rather than navigating with menus and buttons on a mobile or desktop device, a user has a conversation with a bot. 

By Ambit
on July 22, 2019

Context is everything. You don’t just walk up to someone and just start telling them about your new mobile phone deal or that Gartner predicts people will talk to bots more than their spouse by 2020.