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A powerful chatbot platform to drive revenue and control costs

Maximise sales and conversions, improve operational efficiency and reduce customer service costs in record time-to-value.

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Increase ROI

Reduce ad fatigue, and get ahead of the competition; Enhance the customer experience and increase monetisation opportunities.

  • Promote, upsell, cross-sell and let customers make payments.

  • Personalise interactions and increase customer retention rates.

Control costs through intelligent interactions

Build cost saving strategies based on intelligent data collected from chatbot conversations and engagement.

  • Get insights into consumer behavior not available through traditional analytics.

  • Create an easy flow to collect information, verify data, and re-engage to drive completion.

Reduce costs using automation

Reduce time to pay back customer acquisition costs by controlling headcount and operational costs.

  • Reduce service volume by deflecting calls.

  • Eliminate the need to hire and train agents for surges and spikes.

Product features

The Ambit platform allows companies to customise and align the customer experience with their brand and business objectives, enpowering them to deliver the best customer experience on any conversational channel.

  • Build interactive virtual agents and chatbots for web, mobile, and social channels.
  • Design sophisticated , scalable conversations using the low-code, no-code Ambit platform.
  • Manage and deliver personalised content to customers.
  • Get insights into customer behavior not available with traditional analytics.
  • Answer client customers’ questions 24/7, and improve overall satisfaction.

Don't just take our word for it

66% of customers will change brands to be treated like a name, not a number.
Salesforce
86% of buyers will pay more for great customer experience.
Walker
By 2020 customer experience will overtake price and product as the key differentiator.
PWC
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