Ambit AI Limited, a New Zealand company (company number 6262668) (we, us, our) complies with the New Zealand Privacy Act 2020 (NZ Privacy Act) and other applicable privacy laws when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect personal information. This policy does not limit or exclude any of your rights under applicable law.
We may change this policy by uploading a revised policy onto our website at https://www.ambit.ai/. The change will apply from the date that we upload the revised policy.
Users of our Services may collect and/or provide us with Chatter Data and Content (as those terms are defined in our Master Subscription Agreement (available at https://www.ambit.ai/master-subscription-agreement) (MSA)). Chatter Data and Content may include personal information.
We only process personal information that forms part of Chatter Data and Content as authorised by our customers in our MSA and/or other agreements with our customers that govern the processing of Chatter Data and Content (as applicable) (Customer Agreements).
We require our customers to comply with applicable privacy laws when collecting personal information through the use of our Services, and to arrange all consents and approvals that are necessary for us to collect, use, hold and process that personal information in accordance our Customer Agreements.
Where we receive personal information through our customers’ use of the Services, we will not use that information except to provide our Services to our customers.
Unless required otherwise under applicable law, if we receive any request or enquiry relating to personal information that is Chatter Data and/or Content, we will forward this request to our relevant customer.
We collect personal information about you from you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
We collect information from third parties where you have authorised this or the information is publicly available. This includes collecting your personal information from customers of our Services in accordance with, and in reliance on the warranties provided by the customer under, our MSA or any other agreement with the applicable customer.
If possible, we will collect personal information from you directly.
We will use your personal information:
We may disclose your personal information to:
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
We may transfer your personal information in the case of sale, merger, consolidation, liquidation, reorganisation or acquisition.
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Subject to certain grounds for refusal set out in the NZ Privacy Act (and other applicable privacy laws), you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at firstname.lastname@example.org. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
Google Analytics (for more information please see How Google uses data when you use our partners' sites or apps at www.google.com/policies/privacy/partners)
You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website and Services.
In lieu of email, you may also contact us by mail at the following address:
Ambit AI Limited
Attn: Chief Executive Officer
Level 1, 53 Fort Street
Updated: 1 July 2021