Service and support at
scale that customers love

Leading brands use Ambit's AI-powered chatbot platform
to turn customer service into customer satisfaction.

Automate customer service at scale

Built to improve CSAT, drive revenue and deliver automated sales and customer service at scale, the Ambit Conversational and Automation Platform scales as your company grows.

 

Conversational driven
revenue generation

Add another channel that improves conversions and reduces service volumes. Deliver timely, guided selling experiences that add to your bottom line while providing great customer experiences.

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Enterprise automation
that scales

Built to scale, the Ambit platform's flexible integration systems allow your business to adapt as technology evolves. Leverage machine learning and NLU to manage great conversation design, analytics and AI as part of your ongoing customer service toolset.

AI-powered CX for each step of the customer journey

Leverage the power of personalised conversations to delight your customers and elevate your support teams' strategy with an Ambit chatbot.
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We are industry experts

Retail

Maximise online sales and enhance your digital customer experience. Deliver automated customer service at scale with Ambit's AI-powered chatbots for Retail.

Ambit boosts customer satisfaction, loyalty, and retention. Provide instant responses to routine or complex customer queries at any time of day - freeing up your staff to focus on more valuable tasks.

Utilities

Eliminate long wait and resolution times; Automate customer service at scale with Ambit's AI chatbots for utilities.

Maximise customer retention and streamline business processes to reduce costs.

 

Financial Services

Streamline customer service processes; Automate actions that drive revenue with Ambit's AI-powered chatbots for Financial Services and Insurance.

Easily handle growing customer service requests without the additional surge in costs. Empower customers to self-serve and dramatically reduce wait times.

Bots that are good for business

Always on
Be there for your customers even when your humans can't. AI chatbots are available any hour of the day to support customers' needs.
Reduce wait times
Ease the strain off overloaded customer service teams. Instantly respond to customer queries, reducing wait times and improving CSAT.
Complete scalability

Handle peak traffic volumes. Automate unlimited numbers of simultaneous conversations, regardless of the channel, location, or time of day.

Take it omnichannel

Give your customers the support they deserve, wherever they are. Seamlessly leverage your chatbot across multiple channels; web, app, voice, or avatar.

Up-sell & cross-sell

Automate actions that drive revenue; Provide relevant, personalised up-sell and cross-sell opportunities at the right time to increase sales.

Quick to deploy

Easy-to-use tools empower you to design, build, test and deploy sophisticated chatbots in record time. Immediately realise the ROI on your investment.

Trusted by leading brands

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The Warehouse Group
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Get more out of your systems

Powerful integrations to take your business to the next level. Easily integrate Ambit with the systems you use every day.

Ambit integrations

Let's start the conversation

Discover how Ambit can help you automate customer service at scale to reduce costs and increase sales.