Digital Employee software
for KiwiSaver providers

Provide accurate and supportive customer service  
through automated conversations.

30%

reduction in customer
service costs

80%

call deflection rate

24/7

instant responses
around the clock

Support customers throughout the lifetime of their
KiwiSaver investments

Ambit understands over 70 KiwiSaver-related queries your customers want to chat to you about, out of the box.

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Browse
  • KiwiSaver FAQs
  • Fund selector
  • Retirement plans
  • Other investment options
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Switch
  • Application assistance
  • Transfer overseas pension
  • Join as employer
  • Join as individual
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Contributions
  • Change fund
  • Change PIR
  • Change contribution rate
  • Apply contribution holiday
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Withdrawal
  • Early withdrawal options
  • Withdrawal FAQs
  • Offer financial services support

Automated Chat
on Social Media

Guide customers through over 70 KiwiSaver queries on whichever channel they use from web chat to Facebook Messenger chat.

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Easy Legal Reviews

Make it easy for your legal and marketing teams to sign off conversational content without signing into Ambit.

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Ready to automate customer service at scale?

See how Ambit Digital Employees automate customer service at scale
while reducing costs and generating revenue.