Digital Employee
for KiwiSaver providers

Provide accurate and supportive customer service  
through automated conversations.

30%

reduction in customer
service costs

24/7

instant responses
around the clock

Support customers throughout the lifetime of their
KiwiSaver investments

Ambit understands over 70 KiwiSaver-related queries your customers want to chat to you about, out of the box.

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Browse
  • KiwiSaver FAQs
  • Fund selector
  • Retirement plans
  • Other investment options
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Switch
  • Application assistance
  • Transfer overseas pension
  • Join as employer
  • Join as individual
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Contributions
  • Change fund
  • Change PIR
  • Change contribution rate
  • Apply contribution holiday
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Withdrawal
  • Early withdrawal options
  • Withdrawal FAQs
  • Offer financial services support

Automated Chat
on Social Media

Guide customers through over 70 KiwiSaver queries on whichever channel they use from web chat to Facebook Messenger chat.

Trusted by leading brands

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Ready to automate customer service at scale?

See how Ambit Digital Employees automate customer service at scale
while reducing costs and generating revenue.