around the clock
Ambit Energy & Utilities handles 70 of the top utilities-related customer queries out of the box.
They’re already your customer, yet competition is high. It’s easier than ever to switch suppliers.
AI-powered chatbots build customer loyalty through instant, positive and frictionless service and support experiences. Escalate high-value requests to agents through live chats to continue the focused support.
Digital Employees have proven to reduce customer care costs through automation and self service options.
Proactively engage customers with tailored offers and promotions to drive up-sells and add-ons.