reduction in customer
call deflection rate
more sales than any other
Replicate the in-store consultative experience with your ecommerce store. Maximise ROI, boost
customer satisfaction and increase average basket size.
Deliver assisted buying experiences that increase conversions and delight customers.
✔ Recommend complementary products
✔ Check stock availability
✔ Process the order
Automatically handle routine enquiries efficiently. Provide quick, correct information at your customer's convenience.✔ Account management
Enrol in this free 6-part email series to learn how retailers are using automated conversations to:
Let your customers organise their own product returns. Accommodate them with an easy, hassle-free return process.✔ Warranty information
Esculate enquiries effortlessly to humans when it counts. Ensure your customers feel they’re a priority with a seamless, instant experience where they can speak to a real person.
✔ Reduce service volumes
✔ Provide context for your agents
✔ Give specialist advice to customers
Reduce service volume to your team with automated conversation flows around the most frequently asked questions.
✔ Store opening hours
✔ Store locations
✔ Company contact info