Maximise online sales and enhance your digital customer
experience by automating customer service at scale.
reduction in customer
service costs
call deflection rate
more sales than any other
digital channel
Replicate the in-store consultative experience with your ecommerce store. Maximise ROI, boost
customer satisfaction and increase average basket size.
Deliver assisted buying experiences that increase conversions and delight customers.
✔ Recommend complementary products
✔ Check stock availability
✔ Process the order
Automatically handle routine enquiries efficiently. Provide quick, correct information at your customer's convenience.
✔ Account managementEnrol in this free 6-part email series to learn how retailers are using automated conversations to:
Let your customers organise their own product returns. Accommodate them with an easy, hassle-free return process.
✔ Warranty informationEsculate enquiries effortlessly to humans when it counts. Ensure your customers feel they’re a priority with a seamless, instant experience where they can speak to a real person.
✔ Reduce service volumes
✔ Provide context for your agents
✔ Give specialist advice to customers
Reduce service volume to your team with automated conversation flows around the most frequently asked questions.
✔ Store opening hours
✔ Store locations
✔ Company contact info
See how Ambit's conversation platform automates customer service at scale
to reduce costs and increase revenue.