Security and Privacy with GPT

OpenAI’s ChatGPT Models and other similar public tools have the capability to learn and store large amounts of data about its users - especially their input text. While this technology has many benefits, it also raises concerns about privacy and security risks. In this blog, we will discuss the potential risks associated with using OpenGPT Models and offer some tips on how to mitigate these risks. We use the term OpenGPT to mean any publicly available and publicly hosted Generative Pretrained models.

In the news: Kiwi chatbot firm Ambit applies boundaries to GPT to nix 'hallucinated answers'

By Ash Harder
on February 16, 2023

This article was originally posted on Reseller News (reseller.co.nz)

Ambit harnesses GPT to revolutionise the customer experience

By Ash Harder
on February 10, 2023

Recent publicity around GPT highlights the potential of the technology to help businesses revolutionise their customer experience according to Ambit.

Struggling to find CS talent? Lean on a chatbot. The ROI speaks for itself.

By Ash Harder
on January 11, 2023

AI chatbots are working wonders for businesses, particularly for those that face surges in customer enquiries over peak periods. 

Ambit Congratulates Finalists in NZ Compare’s Best Customer Support - Power

Tonight, at the NZ Compare Awards, New Zealand’s best products and services in power, broadband and mobile will be recognised. These Awards, now in their sixth year, are judged by industry professionals and consumers. They recognise both the individual performance of retailers but also the growing sophistication of customer service among essential services providers. 

The Changing Face of Retail and Customer Experience

When you invite 110+ retailers with host Juanita Neville Te-Rito, CEO of the RX Group, it’s always going to be a super-charged experience.  We met to explore the changing face of retail and CX - the headline considerations, the sector decelerators and other reflections on the industry.  From the keynotes, it is clear that the world's current climate particularly the Covid pandemic, geo-economic political factors and growing environmental concerns are having a big impact on the way people live and shop.

Zapier and Make integrations take your digital employee to the next level

By integrating Zapier and Make with your Digital Employee, you'll be able to automate and customise manual business tasks, lead generation workflows, notifications, and more.

Ambit introduces digital employee Koa to NZ Post

NZ Post has deployed its first digital employee, a smart chatbot named Koa, using Ambit’s conversational AI platform. The chatbot allows small or home-based business customers in the My NZ Post Business portal to receive an immediate response, at any time of day, to commonly asked questions, freeing up the Customer Care team to solve more complex queries.

Ambit sponsors the NZ Compare awards!

Ambit is very proud to be Gold Sponsor of the NZCompare Awards taking place on 1 December at Aotea Centre, Auckland.

The NZ Compare Awards provide an annual opportunity to recognise excellence and achievement across the broadband, energy and mobile sectors in New Zealand.

We've sponsored the Best Customer Support - Power award and look forward to finding out who the winner is.

Ambit Appoints Richard Pratley as General Manager of Sales

Richard Pratley has joined Ambit, the conversational artificial intelligence platform, as General Manager of Sales. Pratley is an experienced leader of high-tech software, product and services businesses across New Zealand and Europe.