Checks and balances are put in place in every financial organisation to ensure compliance with stringent government and regulatory body regulations.
With human intervention, comes risk. Risk that a check is missed from a crucial box in delivering advice, approving a loan, or allocating current rates or fees. An AI chatbot, minimises risk by providing consistent, true information as required.
The volumes of enquiries businesses are faced with is increasing. 80% or more of these enquiries are the same.
Imagine customers having access to the latest rates and fees instantly. Having a human look up this information from a system - provides minimal value. Automating responses to enquiries like these with a chatbot means putting systems to good use.
Leverage the power of an AI chatbot by integrating with existing apps and digital services.
Scripted, on-brand, and always available, customers will be provisioned with the information they need, when they need it.
automate up to 80%
reduction in customer
instant responses around