The Ambit team is really focused on their purpose. They’re very good at what they do, and are always aiming higher. You can see that they’re prepared to invest to stay on top of their game.
We've realised ROI in several ways... 20% of engagement on the bot is outside business hours - they're people we'd otherwise not be able to reach.
The big thing Ambit brings is their design and business engagement capability – the ability to identify the business outcomes and then leverage the technology to achieve them and create value.