reduction in customer
cost to serve per customer
automated customer enquiries
Ambit handles your top customer queries out of the box
Generate ROI and increase customer satisfaction
Delight customers with auditable, seamless experiences, transparency and flexibility
Deliver onbrand, standardised customer engagement across all channels night and day
Automatically handle routine enquiries efficiently. Provide quick, correct information at your customer's convenience.✔ Account management
Help your customers from pick-up to delivery
Escalate enquiries effortlessly to humans when it counts. Ensure your customers feel they’re a priority with a seamless, instant experience where they can speak to a real person.
✔ Reduce service volumes
✔ Provide context for your agents
✔ Give specialist advice to customers
Reduce service volume to your team with automated conversation flows around the most frequently asked questions.
✔ Location opening hours
✔ Company contact info
They’re already your customer, yet competition is high. It’s easier than ever to switch suppliers.
AI-powered chatbots build customer loyalty through instant, positive and frictionless service and support experiences. Escalate high-value requests to agents through live chats to continue the focused support.