The Ambit conversation platform is designed for scale, and rapid delivery – empowering you to move faster to meet your most important business needs.
Best-of-breed technology to deliver world-class customer experiences that boost loyalty and maximise retention.
Automate business processes using artificial intelligence without developers. With the Ambit platform, you can easily create automated, engaging conversations without a single line of code.
Our intuitive drag-and-drop conversation builder allows users to focus on building and optimising meaningful conversations that deliver value.
Ambit delivers actionable insights you need to make rapid business decisions based on real-time customer enquiries.
Get complete visibility into what your customers are chatting about - when and on what channels.
Monitor and measure the success of conversations, and easily identify areas for expansion or improvement.
Built on an open architecture and using the latest technology and tools, Ambit’s plugin architecture makes it simple to integrate with existing HTTP APIs and services.
Get the most out of your data. Integrate Ambit chatbots with the business systems you use everyday and deliver automation instantly across channels to engage with your customers wherever they are, 24/7.
Natural Language Processing (NLP) allows chatbots to engage in natural and realistic conversations that enhance the customer experience.
Deploy sophisticated chatbots in record time. Realise the ROI on your investment almost immediately.
Absorbing cues from the world around it, Ambit chatbots get smarter over time by utilising supervised machine learning.
Handle peak traffic volumes by automating an unlimited number of simultaneous conversations, regardless of the channel, location, or time of day.
Provide personalised up sell & cross-sell opportunities to customers at the right time. Automate actions that drive revenue and keep customers out of the hands of competitors.
Give customers the support they deserve, wherever they are. Utilise chatbots across multiple channels; web, app, voice or avatar.
Ambit chatbots are smart enough to detect when an enquiry requires a human touch and can seamlessly hand over the conversation to a live agent, and all the contextual information they need with it.