What our customers say
Our execs saw the opportunity to take some of the routine and mundane work off our service desk representatives, helping the team. Now Giggsy is part of the service desk team, fielding calls and emails like he’s been here for ages.
Keri Robinson
CX Lead,
Tuatahi First Fibre
Investing in conversational AI is another way that we’re digitising our business to offer more ways for customers to access timely information.
Wayne Carter-Stuart
Head of Operations,
Southern Cross Travel Insurance