Giggy is Tuatahi First Fibre's (formerly known as Ultrafast Fibre) around the clock support team.
Equipped to handle simple jobs like finding out whether a street has fibre, to account-based registration and login services, Giggy assists Internet Service Providers (ISP's) to get their work done – even if it's after hours.
Giggsy is equipped with a vast amount of IP on topics right across Tuatahi First Fibres services, including business and residential to builders & developers.
• How Giggsy seamlessly fitted in with the rebrand from Ultrafast Fibre to Tuatahi First Fibre
• What Giggsy's full range of use cases and role is within the service desk team
• The true feelings of the service desk representatives about their digital agent team member
• The return on revenue (ROI) Giggsy brings in
• How a digital employee assisted with the website optimisation
• How Giggsy adds value, even without a CRM