Tuatahi First Fibre's digital employee
supports ISP's & customers

Download the full customer story to see the use case, strategy and results

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Introducing Giggsy

Giggy is Tuatahi First Fibre's (formerly known as Ultrafast Fibre) around the clock support team.

Equipped to handle simple jobs like finding out whether a street has fibre, to account-based registration and login services, Giggy assists Internet Service Providers (ISP's) to get their work done – even if it's after hours.

Tuatahi First Fibre Book Mockup

Giggsy is equipped with a vast amount of IP on topics right across Tuatahi First Fibres services, including business and residential to builders & developers.

• How Giggsy seamlessly fitted in with the rebrand from Ultrafast Fibre to Tuatahi First Fibre
• What Giggsy's full range of use cases and role is within the service desk team
• The true feelings of the service desk representatives about their digital agent team member
• The return on revenue (ROI) Giggsy brings in
• How a digital employee assisted with the website optimisation
• How Giggsy adds value, even without a CRM

 

Download Customer Story

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