In today's digital age, the constant evolution of web content is an inherent aspect of maintaining an engaging online presence. For Ambit AI, staying up-to-date with the latest information is crucial to delivering accurate and relevant responses through your Conversational AI, acting as your Digital Employee. To achieve this, we are excited to enhance our existing web segments feature with Content Change Detection. This powerful enhancement equips your Digital Employee with the ability to detect content changes on web pages and automatically update the stored information. Let's delve into the benefits this brings to both your users and the capabilities of your Digital Employee.
Web Segments: Curate Your Content
Web Segments is a powerful tool that enables you to select and store all content on the page, capturing essential information that your Digital Employee utilises to provide intelligent responses. This feature is especially useful for businesses that want to use single source of truth content, to deliver tailored answers to frequently asked questions, offer personalised product recommendations, and provide real-time support.
The Challenge: Keeping Web Segments Up-to-Date
For users who are already using Web Segments, it's essential to address a common challenge - manually keeping the stored information up-to-date. As web content is dynamic and continuously evolving, it can be time-consuming to monitor and update web segments manually.
The Game-Changer: Content Change Detection
With Content Change Detection, your Digital Employee continuously monitors designated web segments for any modifications. Whether it's a product update, pricing alteration, or a change in business hours, your Digital Employee remains vigilant, ensuring that the information it provides is always updated and reliable. By detecting changes with precision, your users will receive accurate responses, instilling confidence in their interactions with your website. There's no need for your team to manually update their stored information, as your Digital Employee automatically reflects the latest content. This ensures uninterrupted engagement with customers, fostering trust and loyalty in your services.
How Content Change Detection Works
At Ambit AI, we understand the importance of simplicity and accessibility. Our Content Change Detection is designed to be user-friendly for both technical and non-technical users. Here's how it works:
- Ambit AI has seamlessly integrated with ChangeDetection.io, a powerful tool that sends notifications whenever there are changes in the content of web pages it manages.
- Customisable Settings: Each website managed by ChangeDetection.io has customisable attributes that can be adjusted according to your needs. You can set the frequency of content checks, URLs to be monitored, and more.
- Real-time Sync: When you create a new web segment on our platform, you can opt for the "Auto change detect and update" option. Once you save this setting and perform a "Sync," the relevant website information, such as URL and check frequency, is sent to ChangeDetection.io's server.
- Monitoring and Notification: ChangeDetection.io periodically checks the content of the specified web pages based on the set frequency. If any changes are detected, it sends a notification with the URLs of the changed websites back to Ambit AI's platform.
- Automatic Update: Upon receiving the notification, your Digital Employee, automatically runs a "sync" against the web segments with the particular URLs to ensure the information is up-to-date.
Benefits of "Auto change detect & update" Option
- Swift Reflection of Critical Information: For web pages with critical information, having a short check time interval ensures that changes are reflected quickly in our chatbot's responses, providing users with the most recent data.
- Tailored Monitoring: By customising the settings for each web segment, you have full control over which pages are monitored for changes, preventing irrelevant updates from triggering notifications.
User-friendly Platform Changes
To make the process even more straightforward, we have made some user interface enhancements:
- "Last Updated" Indicator: A new column called "Last Updated" displays when content was updated most recently. The color of the indicator indicates the recency of the update, making it easy to identify the freshness of the information.
- Mouse Hover Tooltip: When you hover over the "Last Updated" item, a tooltip window displays the five most recent update histories, providing more context on the changes made.
- User Identification: The tooltip window indicates whether updates were done by the system or by specific users, ensuring accountability and transparency.
Time and Resource Efficiency
For businesses, Content Change Detection ensures time and resource efficiency. Instead of manually monitoring web segments and updating information, your Digital Employee automates the process. This allows businesses to allocate resources to more strategic tasks while ensuring the Digital Employee remains updated and efficient in its operations.
At Ambit AI, we continuously strive to enhance your AI-powered Digital Employees to meet the evolving needs of your users and customers. Users can rely on your Digital Employee’s expertise, while you will be optimising resource allocation for your business, making it the ultimate solution for intelligent and efficient interactions.
Try out Ambit AI's Content Change Detection and witness the power of real-time updates and high engagement with users