During this event our Sales Lead, Melisa Shore, and Business Development Manager, Dion Edmonds, answered your burning questions that you wanted to know about digital employees. Here is a complete guide to all the questions and answers from the day.
Southern Cross Travel Insurance (Southern Cross or SCTI) has launched a conversational AI chatbot in preparation for a post-COVID-19 rebound in tourism and subsequent increase in travel bookings.
In this blog we will unpack what conversational artificial intelligence (AI) is, how it works, and how your business can implement it.
If your business is ready to take conversational AI to the next level or you want to learn more about what it can bring to your company, this blog will guide you through everything from the basics of what an ai-powered chatbot is, drill down to benefits that both you and your customers can enjoy, and where this technology can deliver the most value to your business.
Some of the common questions we'll address are:
We’ve all heard the age-old saying, ‘it’s cheaper to retain a customer than it is to acquire a new one.’
This has never been truer than today where it’s easier than ever for customers to switch KiwiSaver providers. With so many providers available - once a customer is gone, they’re almost impossible to claw back.
Ambit Launches Conversational AI Platform in AWS Marketplace, Enabling More Businesses to Deploy an AI Chatbot.
Conversational AI platform Ambit is preparing a Series A raise to support international market validation, expansion, and hiring new team members.
Auckland, New Zealand - 30 June, 2020 - Vodafone New Zealand today announced an exclusive partnership with Ambit to bring their enterprise grade chatbot platform underpinned by AI and natural language processing, designed to deliver 24/7 personalised customer service, to its contact centre customers across Aotearoa.
As more and more consumers shop online, businesses must find new and innovative ways to improve the buying experience for end customers. One way to do this is with AI chatbots.
Incorporating AI-powered chatbots into online experiences gives marketers a greater range of options for serving customers – from fast, accurate, and consistent, to more nuanced and empathetic, depending on their need.
This week's article is a guest blog written by Maja Talevska of ReviewMoose.
The millennial generation (those born between 1981 and 1996) are, in size, larger than any other adult cohort.
In 2020 approximately 1.8 billion, or 23% of the global population belonged to the millennial generation.