Bright and early on May 17, we decked the halls of the Grid Auckland in orange and had our first in-person event of 2022 as part of Techweek NZ: a panel discussion with customer experience leaders Sarah Gunn from TheMarket, Mandy Tomlinson from Laybuy, and Richard Fuli from GoSee, facilitated by Ambit’s CEO, Tim Warren.
Each of them shared their thoughts and experiences on digital employees and how they contribute and make a difference to their customer experience and their overall business.
Here are a few key takeaways from the event.