Recent publicity around GPT highlights the potential of the technology to help businesses revolutionise their customer experience according to Ambit.
Recent publicity around GPT highlights the potential of the technology to help businesses revolutionise their customer experience according to Ambit.
Tonight, at the NZ Compare Awards, New Zealand’s best products and services in power, broadband and mobile will be recognised. These Awards, now in their sixth year, are judged by industry professionals and consumers. They recognise both the individual performance of retailers but also the growing sophistication of customer service among essential services providers.
NZ Post has deployed its first digital employee, a smart chatbot named Koa, using Ambit’s conversational AI platform. The chatbot allows small or home-based business customers in the My NZ Post Business portal to receive an immediate response, at any time of day, to commonly asked questions, freeing up the Customer Care team to solve more complex queries.
Richard Pratley has joined Ambit, the conversational artificial intelligence platform, as General Manager of Sales. Pratley is an experienced leader of high-tech software, product and services businesses across New Zealand and Europe.
New Zealand’s leading Buy Now, Pay Later (BNPL) provider Laybuy has successfully launched Ambit’s conversational AI platform as its newest digital employee ‘Hugo’, a move that will significantly improve customer experience and help support Laybuy’s continued international growth.
Auckland, 13th April 2022 - Ambit, the conversational AI platform, has joined the Amazon Web Services independent software vendor (ISV) Accelerate Program, a move designed to further boost international sales.
Virtual Vet Nurse, the New Zealand-based veterinary practice technology company, today launched ‘Sophie’, a digital human, allowing pet owners to access credible health and nutrition advice directly from clinics’ websites. Available from today, selected practises across New Zealand and Australia will be the first in the world to employ a digital human to efficiently meet the information needs of pet owners, including new pet-owning millennials.
Senior cloud executive Dave Howden has been appointed an Independent Director of Ambit, the conversational AI platform.
Southern Cross Travel Insurance (Southern Cross or SCTI) has launched a conversational AI chatbot in preparation for a post-COVID-19 rebound in tourism and subsequent increase in travel bookings.