AI has arrived! It’s all around us. You can't open a news site or publication without hearing about how it’s doing amazing things. Let’s delve into its transformative potential in shaping the retail landscape. We will unravel the profound implications of artificial intelligence (AI) while emphasising the crucial considerations surrounding privacy, security and more.
Organisational Readiness: AI and GPT
AI and GPT – what the heck happened? It’s an undeniable fact that GPT and AI have formed a formidable technological tsunami in businesses around the world. But one key question needs to be addressed – is your organisation ready?
We’ve summarised a few key points as a checklist to help you establish your organisational readiness for all things Artificial Intelligence (AI) and GPT (Generative Pre-trained Transformers)…
OpenAI’s ChatGPT Models and other similar public tools have the capability to learn and store large amounts of data about its users - especially their input text. While this technology has many benefits, it also raises concerns about privacy and security risks. In this blog, we will discuss the potential risks associated with using OpenGPT Models and offer some tips on how to mitigate these risks. We use the term OpenGPT to mean any publicly available and publicly hosted Generative Pretrained models.
Recent publicity around GPT highlights the potential of the technology to help businesses revolutionise their customer experience according to Ambit.
Tonight, at the NZ Compare Awards, New Zealand’s best products and services in power, broadband and mobile will be recognised. These Awards, now in their sixth year, are judged by industry professionals and consumers. They recognise both the individual performance of retailers but also the growing sophistication of customer service among essential services providers.
When you invite 110+ retailers with host Juanita Neville Te-Rito, CEO of the RX Group, it’s always going to be a super-charged experience. We met to explore the changing face of retail and CX - the headline considerations, the sector decelerators and other reflections on the industry. From the keynotes, it is clear that the world's current climate particularly the Covid pandemic, geo-economic political factors and growing environmental concerns are having a big impact on the way people live and shop.
By integrating Zapier and Make with your Digital Employee, you'll be able to automate and customise manual business tasks, lead generation workflows, notifications, and more.
NZ Post has deployed its first digital employee, a smart chatbot named Koa, using Ambit’s conversational AI platform. The chatbot allows small or home-based business customers in the My NZ Post Business portal to receive an immediate response, at any time of day, to commonly asked questions, freeing up the Customer Care team to solve more complex queries.