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By Ambit
on October 27, 2021

Southern Cross Travel Insurance (Southern Cross or SCTI) has launched a conversational AI chatbot in preparation for a post-COVID-19 rebound in tourism and subsequent increase in travel bookings.

By Ambit
on October 14, 2021

Everything you need to know about Conversational AI


In this blog we will unpack what conversational artificial intelligence (AI) is, how it works, and how your business can implement it.

If your business is ready to take conversational AI to the next level or you want to learn more about what it can bring to your company, this blog will guide you through everything from the basics of what an ai-powered chatbot is, drill down to benefits that both you and your customers can enjoy, and where this technology can deliver the most value to your business.


Some of the common questions we'll address are:

    • What is conversational AI and how does it work?
    • What is meant by conversational AI?
    • Why is conversational AI important?
    • How do you implement conversational AI?

 

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By Ambit
on August 30, 2021

We’ve all heard the age-old saying, ‘it’s cheaper to retain a customer than it is to acquire a new one.’

This has never been truer than today where it’s easier than ever for customers to switch KiwiSaver providers. With so many providers available - once a customer is gone, they’re almost impossible to claw back.

By Ambit
on August 27, 2021

Ambit Launches Conversational AI Platform in AWS Marketplace, Enabling More Businesses to Deploy an AI Chatbot.

By Ambit
on August 26, 2021

Conversational AI platform Ambit is preparing a Series A raise to support international market validation, expansion, and hiring new team members. 

By Ambit
on July 01, 2021

Enterprise grade chatbot platform helps businesses deploy a digital assistant to their website.

Auckland, New Zealand - 30 June, 2020 - Vodafone New Zealand today announced an exclusive partnership with Ambit to bring their enterprise grade chatbot platform underpinned by AI and natural language processing, designed to deliver 24/7 personalised customer service, to its contact centre customers across Aotearoa.

By Ryan Gould
on June 25, 2021

As more and more consumers shop online, businesses must find new and innovative ways to improve the buying experience for end customers. One way to do this is with AI chatbots.

By Tim Warren
on June 17, 2021

Incorporating AI-powered chatbots into online experiences gives marketers a greater range of options for serving customers – from fast, accurate, and consistent, to more nuanced and empathetic, depending on their need.

By Maja Talevska
on June 15, 2021

This week's article is a guest blog written by Maja Talevska of ReviewMoose.

The millennial generation (those born between 1981 and 1996) are, in size, larger than any other adult cohort.

In 2020 approximately 1.8 billion, or 23% of the global population belonged to the millennial generation.

By Tim Warren
on May 20, 2021

As consumers seek out more personalised experiences online, retailers must find strategies for technology to take the volume while people take care of the value.

Forrester predicts more than 25% of all US retail sales to occur online by 2024, a figure which poses a real challenge to retailers to change their business model to deliver world-class customer experiences at that scale.