Chatbots, or Digital Employee's as they’re also called, is capable of having thousands of simultaneous conversations with a variety of different users.
That’s a lot of information gathered about your customers’ needs and wants.
In a world that’s ruled by data, that information is a golden opportunity to improve the way you interact and engage with both potential and existing customers.
As consumer behaviours change and become more digitally orientated, retailers must evolve the way they interact with and support their customers, or risk being left behind.
Leading retailers are turning to artificial intelligence and automation to streamline customer service processes amidst a growing increase in digital-based customer enquiries.
With the complete absence of face-to-face customer interaction that has occurred as a result of COVID-19, many companies have been forced to rethink their strategy and many are making a complete shift to servicing customers digitally.
Auckland, New Zealand - 12 MAY, 2020 - New Zealand veterinary clinics coping with Covid-19 conditions now have access to a Digital Employee – one that’s willing to work 24/7 without a break.
The COVID-19 pandemic has suddenly thrust digital transformation to the forefront of business needs.
Ambit has made available a COVID-19 advice chatbot at cost. This will be centrally maintained and updated as required. Various options are available. Please contact us if you would like to know more.
Ambit recently featured in NZ Business Magazine where Tim Dacombe-Bird, NZ Country Manager at Amazon Web Services (AWS), was interviewed. He calls out Ambit as an example of a Kiwi tech startup achieving rapid growth and success leveraging AWS services in the build of our leading Conversational AI platform.
AUCKLAND, New Zealand - December 10, 2019 - Parents will soon get easier access to advice provided by clinical psychologists Nigel Latta and Natalie Flynn thanks to a new partnership with New Zealand tech company Ambit. The relationship will see Ambit’s conversation platform used in the new Parentland app to be launched early next year.
Ambit Co-founder, Josh Comrie, recently sat down with AI Time Journal to share his insights on how enterprises can start their Conversational AI strategies by identifying the pain points in their business processes and interact with their customers using virtual agents and chatbots.
Auckland, 1 November 2019 – Technology Investment Network (TIN) has named Ambit one of the top ten most promising NZX Early Stage Companies featured in this year’s TIN Report, launched at a gala awards event in Auckland.